[rt-users] showing pending tickets in Home view ?

[Senoner Samuel]

The request talks about the highest priority tickets I own, which is noth the quicksearch, but the mytickets element, here the diff:

--- /usr/share/request-tracker3/html/Elements/MyTickets 2003-07-12 10:24:37.000000000 +0200
+++ /usr/local/share/request-tracker3/html/Elements/MyTickets   2003-10-17 17:50:21.000000000 +0200
@@ -75,6 +75,7 @@
 $MyTickets->LimitOwner(VALUE => $session{'CurrentUser'}->Id);
 $MyTickets->LimitStatus(VALUE => "open");
 $MyTickets->LimitStatus(VALUE => "new");
+$MyTickets->LimitStatus(VALUE => "stalled");
 $MyTickets->RowsPerPage($rows);
 $MyTickets->OrderBy(FIELD => 'Priority', ORDER => 'DESC');

Samuel
 

-----Original Message-----
From: Ben Allen [mailto:benjamin at oitsec.umn.edu] 
Sent: Thursday,15 January,2004 18:17
To: matthew zeier
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] showing pending tickets in Home view ?

Mathew -
   You can modify the quick search Element in your local directory... 
I've attached mine that shows stalled tickets.

place in {RT3ROOT}/local/html/Elements/
as Quicksearch

enjoy!

Ben

matthew zeier wrote:
> Under "highest priority tickets I own..." I'd like to included tickets 
> that are open, new or stalled.  How to get stalled tickets in that display?
> 
> 
> --
> matthew zeier                        | "Nothing in life is to be feared.
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--
======================================================================
Benjamin Allen                                 benjamin at oitsec.umn.edu
U of MN - OIT                                             612-625-7885

      I try to take one day at a time, but sometimes several
         days attack me at once.  -- Ashleigh Brilliant