[rt-users] Feature suggestion list for Statistics

AJ rt at musefoundry.com
Wed Jan 21 16:30:56 EST 2004


Another clean way to do it would be:
<rtdir>/local/html/Callbacks/Statistics/Elements/Tabs/Default

And in Default put:
<%init>
$toptabs->{'CC-Statistics'} = { title =>loc("Statistics"),
                          path  => "Statistics/index.html" };
</%init>
<%args>
$toptabs =>undef
</%args>


That way one keeps the Statistics tabs away from any of the core elements.

In some cases, may need to restart webserver after adding.

A.J.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Todd Chapman
Sent: Wednesday, January 21, 2004 2:05 PM
To: Kelly F. Hickel
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] Feature suggestion list for Statistics

Also, currently the statistics package implements it's tab by
creating a local version of the Tabs component: 

local/html/Elements/Tabs

The same can be accomplished more cleanly using callbacks. I 
created this file:

share/html/Callbacks/local/Elements/Tabs/

With these comments:

###
<%init>
$toptabs->{'Z'} = { title => loc('Statistics'), path =>
'Statistics/index.html' };
</%init>
<%args>
$toptabs
</%args>
###

and deleted local/html/Elements/Tabs.

For further reference:

http://lists.fsck.com/pipermail/rt-devel/2003-November/005101.html

-Todd

On Wed, Jan 21, 2004 at 01:03:06PM -0600, Kelly F. Hickel wrote:
> Here's a list of the requested Statistics package features that I've
> pulled from the various related posts recently.  Does anyone have
> additions, suggested priorities, comments, carps, or anything else
> they'd like to say about it?
> 
> Note that I have no idea if/when/how or in what order these may be
> implemented, I'm just trying to get a tasklist/roadmap sorted out....
> 
> 
> Need bookmarkable URL for report pages that brings you back to the same
> url, same queues, columns, etc, but with current data.
> 
> Bookmarkable url for charts that downloads the chart data in CSV format.
> 
> Integrate all the Chart cgi's into a single uber-Chart cgi (easier to
> maintain).
> 
> Add some by-user reports (may have legal ramifications in europe,
> provide way to disable).
> 
> Include month in dates on resolution chart.
> 
> Total or average time to resolution over report period (30 days).
> 
> Change y axis for charts in something other than seconds.
> 
> X axis becomes illegible when reporting over large periods.
> 
> Ability to tailor size of graph.
> 
> Select date range for reports.
> 
> Reports by time worked....
> 
> Make it easier to add new reports.
> 
> Find a better way to integrate Statistics into left hand task bar.
> 
> Package with a CHANGELOG and Makefile to do the install part, like RTFM
> does.
> 
> Kelly F. Hickel
> Senior Software Architect
> MQSoftware, Inc
> 952.345.8677
> kfh at mqsoftware.com
> 
> 
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> 
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