[rt-users] RTFM Issues

[Dan Armeneau]

This is running on a fresh install of:
FreeBSD 5.2
RT3-3.0.8
Perl 5.8.2_2
MySQl 4.0.17
Apache 1.3.29_1


-----Original Message-----
From: AJ [mailto:rt at musefoundry.com]
Sent: January 23, 2004 1:00 PM
To: 'Dan Armeneau'; 'RT Users'
Subject: RE: [rt-users] RTFM Issues


Are you on solaris?


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Dan Armeneau
Sent: Friday, January 23, 2004 1:51 PM
To: RT Users
Subject: [rt-users] RTFM Issues

Still haven't managed to figure out what this is all about.

When I try and create a 'New Class' in RTFM by clicking the 'New Class' link
I get the
following error of which I have no idea how to rectify.  I have checked the
Syslog.pm file to try and determine the nature of the problem but have had
no luck there.

Any insight into this issue would be very much appreciated.

-----------[Start of Error]-------------

System error
error:  	no connection to syslog available at
/usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
context:
...
187:  	# whether they should generate a full stack trace (confess() and
cluck())
188:  	# or simply report the caller's package (croak() and carp()),
respectively.
189:  	# confess() and croak() die, carp() and cluck() warn.
190:
191:  	sub croak { die shortmess @_ }
192:  	sub confess { die longmess @_ }
193:  	sub carp { warn shortmess @_ }
194:  	sub cluck { warn longmess @_ }
195:
...
code stack:  	/usr/local/lib/perl5/5.8.2/Carp.pm:191
/usr/local/lib/perl5/5.8.2/mach/Sys/Syslog.pm:429
/usr/local/lib/perl5/5.8.2/mach/Sys/Syslog.pm:337
/usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch/Syslog.pm:77
/usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch/Output.pm:41
/usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch.pm:95
/usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch.pm:74
/usr/local/lib/perl5/site_perl/5.8.2/Log/Dispatch.pm:22
/usr/local/rt3/lib/RT.pm:247
/usr/local/lib/perl5/5.8.2/Carp.pm:194
/usr/local/rt3/lib/RT/Principal_Overlay.pm:354
/usr/local/rt3/lib/RT/User_Overlay.pm:1450
/usr/local/rt3/lib/RT/CurrentUser.pm:336
/usr/local/rt3/lib/RT/FM/Class_Overlay.pm:267
/usr/local/rt3/lib/RT/FM/Class_Overlay.pm:254
/usr/local/lib/perl5/site_perl/5.8.2/DBIx/SearchBuilder/Record.pm:409
/usr/local/rt3/share/html/RTFM/Admin/Classes/Modify.html:103
/usr/local/rt3/share/html/autohandler:189

-----------[Start of Error]-------------


Dan Armeneau - Computer Technician
Parkland Regional Library
5404 56 Avenue,
Lacombe, AB T4L 1G1
Phone: 403.782.3850  Fax: 403.782.4650
http://www.prl.ab.ca

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