[rt-users] Logging SCRIPS activity

Jesse Vincent jesse at bestpractical.com
Mon Jan 26 12:11:40 EST 2004




On Mon, Jan 26, 2004 at 10:09:36AM -0700, Ben Bush wrote:
> I would like to log the activity associated with a ticket that the 
> SCRIPS actions take. For example, when the Owner is notified via email, 
> I would like to log in the ticket that this action took place. When an 
> email is sent to the requestor, I would like to see when this activity 
> took place.
> 
> Is there an easy way for me to be able to do this?

That's a feature we're currently developing for a customer for RT 3.2.
The easy way is to sit back and wait for a few months and watch the
feature magically appear in RT's core.

	Best
	Jesse

> 
> Ben Bush
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

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