[rt-users] RTFM permission issue

[Rick Rezinas]

Hello,

I upgraded RT and RTFM yesterday and now mortal users can't create new
articles.  The problem occurs when extracting, after I've selected the
parts of the ticket to extract, or when creating a new ticket after
selecting the class.

The problem looks to be this segment:

  unless ( $ArticleObj->CurrentUserHasRight('ShowArticle') ) {
    $m->comp( "/RTFM/Elements/Error", Why => "No permission to view
Article" );
}

from share/html/RTFM/Article/Edit.html but I'm not sure why.

I'd originally upgraded RT to RT 3.0.9p2 and RTFM to RTFM-2.0.3rc4
from 3.0.7_1 and 2.0.1 but have since reverted to 3.0.7_1 and 2.0.2 (stable).

Has anyone else seen this issue?  I've tried creating new classes and
given my mortal user all permission and Everyone all permissions on the
class.

I don't see any other problems with RT/RTFM introduced in the upgrade.

Thanks much!
rick

--
Rick Rezinas
Unix Systems Administrator
Qsent, Inc.


When Gladstone was British Prime Minister he visited Michael Faraday's
laboratory and asked if some esoteric substance called `Electricity'
would ever have practical significance.
"One day, sir, you will tax it," was the answer.
					        	-- Science, 1994