[rt-users] Post Installation problems -- 'Can't localte object method "new" via package "RT::Handle"... Why?

max riz max at ebrary.com
Fri Jan 30 08:48:22 EST 2004


Running Redhat 8, with redhat's Apache (2) and mod_perl (2)
and MySQL (Also Redhat's. 3.23.58 ).

Same result with rt 3.0.8, 3.0.6 and 3.0.2.

I've installed all the necessary modules, verified by test-dependencies,
performed a sucessful 'make install' and 'make initialize-database'. I've
set up the Apache's config file to point at RT.

And when I try to connect, I get a 500 error.

Apache's RT3 error_log file contains naught but:

[Tue Jan 27 03:11:48 2004] [error] [client 10.1.100.10] Can't locate 
object method "new" via package "RT::Handle" at 
/opt/rt/rt-3.0.8/lib/RT.pm line 147.!


I've done sucessful RT installations before, but was foolish enough not 
to document them. I have no idea how to fix this problem, nor why it
occurs.

Any ideas?


Thanks!

-- 
-max;




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