[rt-users] ERROR: New Tickets From Web Interface

Jesse Vincent jesse at bestpractical.com
Tue Jul 6 22:25:14 EDT 2004




On Tue, Jul 06, 2004 at 04:29:31PM -0700, Brandon Knitter wrote:
> I'm testing out RT 3.2.0 and when I post a new ticket to any queue I'm getting:
> 
> == error message ==
> System error
> 
> error:  Unrecognised line: knitterb at d2dcars.com at
> /home/internal/progs/rt/lib/RT/EmailParser.pm line 450


I can't replicate this error locally. Can you (or anyone else who can
replicate this) send me the output of
http://127.0.0.1/Admin/Tools/Configuration.html on your RT instance.

Thanks,
Jesse



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