[rt-users] No Receipients found

Cerion Armour-Brown cerion at open-works.co.uk
Wed Jul 7 06:53:14 EDT 2004


Don't know about the warnings, but have you missed this in RT_SiteConfig.pm?
---
# By default RT doesn't notify the person who performs an update, as they
# already know what they've done. If you'd like to change this behaviour,
# Set $NotifyActor to 1
Set($NotifyActor, 0);
---
Cerion

On Wednesday 07 July 2004 07:13, Peter Chun wrote:
> Hi,
>
> I am trying to get emails sent to requestors on RT 3.0.10, apache 1.3.29,
> perl 5.8.3
> I reply to a ticketek and add my email to the CC field ( just to make sure
> there is a receipient )
> This is the warnings I get in the rt.log file.  ( for the 1 attempt to
> correspond )
> I get the correspondence in the history for the ticket, but no emails.
>
> I also see lots of the"uninitailized value in length" warnings throughout
> the log.
>
> What is the best way to fix this in this version.?
> Thanks
> Peter
>
> -------------------------
> [Wed Jul  7 03:39:39 2004] [warning]: Use of uninitialized value in length
> at /usr/local/lib/perl5/site_perl/5.8.0/Text/Quoted.pm line 228.
>  (/usr/local/rt3/lib/RT.pm:247)
> [Wed Jul  7 03:39:39 2004] [warning]: Use of uninitialized value in length
> at /usr/local/lib/perl5/site_perl/5.8.0/Text/Quoted.pm line 228.
>  (/usr/local/rt3/lib/RT.pm:247)
> [Wed Jul  7 03:40:27 2004] [info]: RT::Scrip=HASH(0x176d050): Couldn't
> prepare Open Tickets (/usr/local/rt3/lib/RT/Scrip_Overlay.pm:346)
> [Wed Jul  7 03:40:28 2004] [info]:
> <rt-3.0.10-21-333.5.45689939087957 at ticketek.com> #21/333 - Scrip 4
> (/usr/local/rt3/lib/RT/Action/SendEmail.pm:92)
> [Wed Jul  7 03:40:28 2004] [info]:
> <rt-3.0.10-21-333.5.45689939087957 at ticketek.com>
>  No recipients found. Not sending.
>  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:257)
> [Wed Jul  7 03:40:29 2004] [info]:
> <rt-3.0.10-21-333.10.5528421895823 at ticketek.com> #21/333 - Scrip 5
> (/usr/local/rt3/lib/RT/Action/SendEmail.pm:92)
> [Wed Jul  7 03:40:29 2004] [info]:
> <rt-3.0.10-21-333.10.5528421895823 at ticketek.com>
>  No recipients found. Not sending.
>  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:257)
> [Wed Jul  7 03:40:29 2004] [info]:
> <rt-3.0.10-21-333.3.20212094121651 at ticketek.com> #21/333 - Scrip 6
> (/usr/local/rt3/lib/RT/Action/SendEmail.pm:92)
> [Wed Jul  7 03:40:29 2004] [info]:
> <rt-3.0.10-21-333.3.20212094121651 at ticketek.com>
>  No recipients found. Not sending.
>  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:257)
> [Wed Jul  7 03:40:34 2004] [warning]: Use of uninitialized value in length
> at /usr/local/lib/perl5/site_perl/5.8.0/Text/Quoted.pm line 228.
>  (/usr/local/rt3/lib/RT.pm:247)
> [Wed Jul  7 03:40:34 2004] [warning]: Use of uninitialized value in length
> at /usr/local/lib/perl5/site_perl/5.8.0/Text/Quoted.pm line 228.
>  (/usr/local/rt3/lib/RT.pm:247)
>
>
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>
> Be sure to check out the RT wiki at http://wiki.bestpractical.com



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