[rt-users] Search in Transaction Content

Anabella Cristaldi anabella_cristaldi at hotmail.com
Wed Jul 7 10:59:14 EDT 2004


Hi all,
I want to generate autoreply to requestor with the ticket status if he/she 
send an email with the ticket ID + some especial keyword.
It is possible to establish an script condition based on this?

Thanks
Anabella

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