[rt-users] No Receipients found

[Peter Chun]

Hi,

I have changed the setting in the $RT/etc/RT_SITEConfig.pm
restarted apache.

added a different user to the CC line 
still no emails, not error message in rt.log
same sequence of warnings though...
including the No receipients..

It was working last week
changed apache to run RT on a different IP address.
access via http://rt rather than http://machinename
rt resolves to the correct address.


also emails via the mail-gateway no longer work either
mail logs show mail received ok

I have run out of ideas..

Any more suggestions?
Thanks
Peter


> ------------------------------
> 
> Message: 4
> Date: Wed, 7 Jul 2004 12:53:14 +0200
> From: Cerion Armour-Brown <cerion at open-works.co.uk>
> Subject: Re: [rt-users] No Receipients found
> To: rt-users at lists.bestpractical.com
> Message-ID: <200407071253.14741.cerion at open-works.co.uk>
> Content-Type: text/plain;  charset="iso-8859-1"
> 
> Don't know about the warnings, but have you missed this in 
> RT_SiteConfig.pm?
> ---
> # By default RT doesn't notify the person who performs an 
> update, as they
> # already know what they've done. If you'd like to change 
> this behaviour,
> # Set $NotifyActor to 1
> Set($NotifyActor, 0);
> ---
> Cerion
> 
> On Wednesday 07 July 2004 07:13, Peter Chun wrote:
> > Hi,
> >
> > I am trying to get emails sent to requestors on RT 3.0.10, 
> apache 1.3.29,
> > perl 5.8.3
> > I reply to a ticketek and add my email to the CC field ( 
> just to make sure
> > there is a receipient )
> > This is the warnings I get in the rt.log file.  ( for the 1 
> attempt to
> > correspond )
> > I get the correspondence in the history for the ticket, but 
> no emails.
> >
> > I also see lots of the"uninitailized value in length" 
> warnings throughout
> > the log.
> >