[rt-users] Duplicated attachments with RT 3.2.0 e-mail history feature?

[Todd Chapman]

Strip them! Maybe record an MD5 sum of the attachement that was
sent?

-Todd

On Thu, Jul 08, 2004 at 01:16:59PM -0400, Jesse Vincent wrote:
> 
> 
> 
> On Thu, Jul 08, 2004 at 12:51:56PM -0400, Bret Martin wrote:
> > In testing a fresh install of RT 3.2.0 (not an upgrade from a previous 
> > version), I noted that the Attachments box for a ticket lists several 
> > instances of each attachment -- one by the user who uploaded it and 
> > then several by RT_System.
> > 
> > I suspect this is because when RT records the mail it's sending to
> > ticket watchers, the attachments are duplicated there.
> 
> Interesting. When last I tested that, it didn't record the attachments.
> So, is the right thing for us to do to double-record the attachments as
> they go out or to strip them from the outgoing message?  I don't htink
> single-instance-store would be doable in the current world order.
> 
> 
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