[rt-users] Timed Status Updates on tickets

nhuisman-rtmail3704 at emailservice.com nhuisman-rtmail3704 at emailservice.com
Thu Jul 8 20:12:21 EDT 2004


Hi all,

I'm looking for a way to send out a email to all ticket holders every 
so many hours.  For example I would like to send an email out every 48 
hours informing the user of the status of the ticket, no matter if it 
has changed or not.  Is this possible?  Please let me know what the 
standard way to send out timed informs on tickets is.  Thanks

Nathan






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