[rt-users] Odd error in logs - user complaints

Jesse Vincent jesse at bestpractical.com
Fri Jul 9 12:39:45 EDT 2004




On Fri, Jul 09, 2004 at 12:36:27PM -0400, Craig Schenk wrote:
> Seeing these in my Apache logs, not sure what the cause is. Anybody seen this
> before? Users are reporting "stuff is broken" but cant give details.
> 
> Running RT 3.0.10 on RedHat with Apache 1.3.29, Perl 5.8.3, FreezeThaw 0.43.

Can you reproduce this with 3.0.11?

> 
> [error]: Do not know how to thaw data with code `F' at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/FreezeThaw.pm line 542
>         FreezeThaw::thawScalar(0) called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/FreezeThaw.pm line 679
>         FreezeThaw::thaw('FrT') called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 898
>         eval {...} called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 897
>         RT::Tickets::ThawLimits('RT::Tickets=HASH(0xa41a5a4)','FrT') called at /opt/rt3/lib/RT/Interface/Web.pm line 602
>         HTML::Mason::Commands::ProcessSearchQuery('ARGS','HASH(0x97885b4)') called at /opt/rt3/share/html/Search/Listing.html line 101
>         HTML::Mason::Commands::__ANON__('Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIEL
> D$8|OPERATOR...','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','Bookmark','FrT') calle
> d at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Component.pm line 134
>         HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9695928)','Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','
> Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTIO
> N$5|FIELD$8|OPERATOR...','Bookmark','FrT',...) called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 1074
>         eval {...} called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
>         HTML::Mason::Request::comp('undef','undef','Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIP
> TION$5|FIELD$8|OPERATOR...','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','Bookmark',.
> ..) called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 760
>         HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0xa3a22d4)','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Ow
> ner$1|=$2|10%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','Bookmark','FrT') called at /opt/rt3/share/html/autohandler line 196
>         HTML::Mason::Commands::__ANON__('Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIEL
> D$8|OPERATOR...') called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Component.pm line 134
>         HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x950ba38)','Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','
> Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...') called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 1069
>         eval {...} called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
>         HTML::Mason::Request::comp('undef','undef','undef','Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11
> |DESCRIPTION$5|FIELD$8|OPERATOR...') called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 338
>         eval {...} called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 338
>         eval {...} called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 297
>         HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa3a22d4)') called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line
>  134
>         eval {...} called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 134
>         HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa3a22d4)') called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Apache
> Handler.pm line 792
>         HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x9279430)','Apache=SCALAR(0xa44d2c8)') called at /opt/rt3/bin/webmux.pl line 138
>         eval {...} called at /opt/rt3/bin/webmux.pl line 138
>         RT::Mason::handler('Apache=SCALAR(0xa44d2c8)') called at /dev/null line 0
>         eval {...} called at /dev/null line 0
> 
> Stack:
>   [/usr/local/perl-5.8.3/lib/5.8.3/Carp.pm:192]
>   [/usr/local/perl-5.8.3/lib/site_perl/5.8.3/FreezeThaw.pm:542]
>   [/usr/local/perl-5.8.3/lib/site_perl/5.8.3/FreezeThaw.pm:679]
>   [/opt/rt3/lib/RT/Tickets_Overlay.pm:898]
>   [/opt/rt3/lib/RT/Interface/Web.pm:602]
>   [/opt/rt3/share/html/Search/Listing.html:101]
>   [/opt/rt3/share/html/autohandler:196]
>  (/opt/rt3/lib/RT/Tickets_Overlay.pm:902)
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> 
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