[rt-users] Re: rt-mailgate error

[Philip Shon]

A follow up:

I tried running the same command again

strange thing happened, the line "Should have added value" has disappeared.

But I'm still getting an error b/c "Inside Unless" is still there.

Maybe that'll disappear in about an hour or so :)

-Phil Shon

----- Original Message ----- 
From: "Philip Shon" <crazypheel at hotmail.com>
To: <rt-users at lists.bestpractical.com>
Sent: Wednesday, July 14, 2004 8:47 AM
Subject: rt-mailgate error


> I am receiving an error whenever I send in a message to rt-mailgate.  I
ran
> the following command (Note: "spamcop" is my email message for testing
> purposes):
>
>
> cat spamcop | /usr/local/rt3/bin/rt-mailgate --action correspond --url
> http://X.XX.XXX.XXX --debug --queue General
>
> The ticket IS created in RT, but I receive the following message in the
> console:
>
>
> Connecting to http://X.XX.XXX.XXX/REST/1.0/NoAuth/mail-gateway at
> /usr/local/rt3/bin/rt-mailgate line 444, <> chunk 1.
> Inside Unless
> Should have added value
> ok
> Ticket: 153
> Queue:
> Owner: Nobody
> Status:
> Subject:
> Requestor:
> RT server error.
>
> The RT server which handled your email did not behave as expected. It
> said:
>
> Inside Unless                                        <====== (This is my
> problem)
> Should have added value                      <====== (This is my problem
> ok
> Ticket: 153
> Queue:
> Owner: Nobody
> Status:
> Subject:
> Requestor:
>
>
> I have determined that the two lines (indicated by the arrows) is the
cause
> of the error.  I went into rt-mailgate to locate the source of the message
> and found that the whole lower block is contained in "$content", but I
can't
> seem to find where the lines "Inside Unless" and "Should have added value"
> have been inserted into "$content".
>
> Any thoughts?
>
> -Phil Shon
>