[rt-users] RTx::Shredder related question

[Asif Iqbal]

Ruslan U. Zakirov wrote:
> Asif Iqbal wrote:
> >Hi 
> >
> >I am trying to use RTx::Shredder to delete tickets that are in 'deleted'
> >status.
> >
> >However when I run the command as
> >
> >rtx-shredder 2004-07-22 
> >
> >I get Tickets list empty. But when I look for the deleted tickets in
> >mysql using the command
> >
> >select count(*) from Tickets where status = 'deleted';
> >
> >I get 120
> >
> >What am I doing wrong?
> You should apply patch to your RT instance. Current RT API implentation 

Is there one available out in public?

> doesn't allow fetch deleted tickets. This only add flag to RT::Tickets 
> objects and Shredder use it.
> 
> 				Best regards. Ruslan.
> >
> >Thanks
> 

-- 
Asif Iqbal
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