[rt-users] Help with default value for custom fields

Ada Hui myqu at hotmail.com
Tue Jul 27 22:18:55 EDT 2004


For example, if I have a custom field "category" with options A, B and C. If 
I would like to have B as the default, how could i do that? I have tried 
with some scrip but with no luck. Thanks for your help.

Ada

>From: Todd Chapman <rt at chaka.net>
>To: Ada Hui <myqu at hotmail.com>
>CC: rt-users at lists.fsck.com
>Subject: Re: [rt-users] Help with default value for custom fields
>Date: Mon, 26 Jul 2004 12:09:17 -0400
>
>What type of custom field?
>
>On Sun, Jul 25, 2004 at 11:58:22AM +0000, Ada Hui wrote:
> > Hi All,
> >
> > Can someone help me on how to write a scrip to set the default value for
> > custom fields? I would like to have default value for the custom field
> > instead of no value. I have search the list and look at wiki but cannot
> > figure out the way. Can someone help me with some details? For example, 
>how
> > to specify which field to set? Thanks a lot.
> >
> > Best Regards,
> > Ada
> >
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> > Be sure to check out the RT wiki at http://wiki.bestpractical.com

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