[rt-users] nickname versus name in correspondence

[Sam Tilders]

On Wed, Jul 28, 2004 at 11:10:55AM +0400, Ruslan U. Zakirov wrote:
> Sam Tilders wrote:
> >Some of our queues we would prefer to have the correspondence
> >use only our staff's first name in the email From, rather than
> >their whole name.
> Examples:
> http://wiki.bestpractical.com/index.cgi?UseActorAsSender

This seems to be exactly what I was looking for.

> And many many times in archive. Would be good if you'll add another 
> variants to wiki.

Looked in the archive, clearly wasn't looking for the right things,
don't think I've really got anything to add to the wiki as what I was
after was already there.

-- 
-- 
Sam Tilders
sam at jovianprojects.com.au
(Move to Jupiter)