[rt-users] Include automaticaly on ticket reply Name-fonction-phonenumber

[Dimitry Faynerman]

User's signatures???

 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Sivan DERAY
Sent: Thursday, July 29, 2004 8:13 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Include automaticaly on ticket reply
Name-fonction-phonenumber

 

Hi, 

 

What should i include on Models so to have the following scenario :

 

When a user take a ticket and reply to a customer, it would be great if
depending on the user connected, his name, fonction, phone number etc ...
could be added automaticaly on the email.

 

any idea on field to use ?

 

thanks a lot !

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20040729/53f78b20/attachment.htm>