[rt-users] RT attachment Corruption

Anne Ramey anner at blast.com
Thu Jun 10 15:41:39 EDT 2004


At the moment it's only showing all kinds of strange characters, etc, 
on spreadsheets made on windows machines.  If I mail an attachment from 
my mac, it comes through fine?

Anne

On Jun 10, 2004, at 3:19 PM, Anne Ramey wrote:

> I don't have my apache ready to work with perl 5.8.3.  I recently 
> switched to 3.0.11 for another reason, but am getting corrupted excel 
> files now.  What can I do?
>
> Anne
> On Apr 6, 2004, at 10:10 AM, John Green wrote:
>
>> Kevin Moran wrote:
>>> Hi, I have the problem that RT corrupts all attachments.  I had a 
>>> look
>>> around the RT-list archive but haven't found a proper solution.  Has
>>> anyone had this problem and solved.  If you could help that would be
>>> great.
>>
>> http://wiki.bestpractical.com/cgi-bin/index.cgi?FAQ
>>
>> Q: My attachments are corrupted?
>>
>> A: In most cases it's perl/UTF bug. Update minimum to perl5.8.3 or 
>> greater and rt3.0.8 or greater. Also don't forget to look in archives 
>> for more info.
>>
>> John




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