[rt-users] Re: RT SeeQue problem

seph seph at directionless.org
Fri Jun 11 07:39:42 EDT 2004


> I have a group called customer1. This is a non-priviledged group and
> should be able to create tickets, see tickets and see customer1
> queue only. I have assigned rights of seequeue, Showticket and
> createticket to the group customer1 on the queue customer1. I am
> able to create tickets but unable to see either the queue or the
> ticket. Any ideas how this can be sorted out

Are the customer1 users privledged, or not? In RT "privledged" just
means "can be granted rights" and yours need to be.

seph



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