[rt-users] Adding more status types

[Kelly F. Hickel]

Don't know why they didn't show up, but here's some text from one of my
posts at :
http://lists.bestpractical.com/pipermail/rt-users/2004-April/022562.html

think in the current scheme, that's what "stalled" means.  Also, see
Linda Julien's post from 4/15/2004 3:15PM, subject "Re: [Rt-users]
Custom Statuses", for information on adding active or inactive status
representations....


--
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc.
952.345.8677
kfh at mqsoftware.com
 

> -----Original Message-----
> From: Dave Dennis [mailto:dmd at speakeasy.org]
> Sent: Monday, June 21, 2004 1:13 PM
> To: algermissen at acm.org
> Cc: RT Users
> Subject: Re: [rt-users] Adding more status types
> 
> I went to
> http://gossamer-
>
threads.com/lists/engine?list=rt&do=search_results&search_forum=forum_3&
se
> arch_string=%22additional+statuses+possible%3F%22&search_type=AND
> 
> and find 3 mails.
> 
> But they mention "how to do this is attached"
> 
> but i don't see the attachment.
> 
> Did this transaction occur private, and could someone post to list?
> 
> Thanks!
> 
> 
> +-------------------------
> + Dave Dennis
> + Seattle, WA
> + dmd at speakeasy.org
> + http://www.dmdennis.com
> +-------------------------
> 
> On Mon, 21 Jun 2004, Jan Algermissen wrote:
> 
> > Hi Kelly,
> >
> > search the list archives, there was a related posting at May 20th,
2004,
> > titled "additional statuses possible?"
> >
> > Jan
> >
> >
> >
> > > "Kelly D. Lucas" wrote:
> > >
> > > I dodon't know if this has been addressed yet, but I assume it is
a
> common request.
> > >
> > > I would like to add more choices for the status field. Since these
are
> predefined by the
> > > system, is there an easy way to do this? Ideally, I wish status
was a
> user-defined
> > > field; however, I realize that might complicate or take away from
the
> the functionality
> > > of this field.
> > >
> > > Thanks,
> > >
> > > kdl n't know if this has been addressed yet, but I assume it is a
> common request.
> > >
> > > I would like to add more choices for the status field. Since these
are
> predefined by the
> > > system, is there an easy way to do this? Ideally, I wish status
was a
> user-defined
> > > field; however, I realize that might complicate or take away from
the
> the functionality
> > > of this field.
> > >
> > > Thanks,
> > >
> > > kdl
> > >
> > > --
> > > Kelly D. Lucas
> > > lucaskeli at fastmail.fm
> > >
> > >
------------------------------------------------------------------
> --------------
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >
> > > RT Developer and Administrator training is coming to LA, DC and
> Frankfurt this spring
> > > and summer.
> > > http://bestpractical.com/services/training.html
> > >
> > > Sign up early, as class space is limited.
> >
> > --
> > Jan Algermissen
http://www.topicmapping.com
> > Consultant & Programmer
http://www.gooseworks.org
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > RT Developer and Administrator training is coming to LA, DC and
> Frankfurt this spring and summer.
> > http://bestpractical.com/services/training.html
> >
> > Sign up early, as class space is limited.
> >
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Developer and Administrator training is coming to LA, DC and
Frankfurt
> this spring and summer.
> http://bestpractical.com/services/training.html
> 
> Sign up early, as class space is limited.