[rt-users] Open new window when selecting attachments

[Anders Hansen-Øvre]

And change share/html/Ticket/Elements/ShowTranactions line 111 to reflect the same change.

---
mvh/yours
Anders Hansen-Øvre, Seniorkonsulent
 

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Aleš Sušnik
> Sent: 21. juni 2004 20:48
> To: 'Kogami, Bruce'; rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] Open new window when selecting attachments
> 
> 
> Change share/html/Ticket/Elements/ShowAttachment :
> 
> <A 
> HREF="<%$RT::WebPath%>/Ticket/Attachment/<%$rev->TransactionId
> %>/<%$rev->Id%
> >/<%$rev->Filename | u%>"><%$rev->CreatedAsString%> (<% $size
> %>)</a></font></li> 
> 
> to:
> 
> <A 
> HREF="<%$RT::WebPath%>/Ticket/Attachment/<%$rev->TransactionId
> %>/<%$rev->Id%
> >/<%$rev->Filename | u%>" 
> target="blank"><%$rev->CreatedAsString%> (<% 
> >$size
> %>)</a></font></li> 
> 
> 
> A.
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf 
> Of Kogami, Bruce
> Sent: Monday, June 21, 2004 7:16 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Open new window when selecting attachments
> 
> Hi,
> 
> We are running RT 3.0.12, Apache 1.3.29, perl 5.8.4.
> 
> While in RT, if a user sends in an attachment and I select it 
> to view, it opens the attachment in the same browser as RT. 
> To get back to the ticket, I hit the 'Back' button. When I do 
> this, RT creates a duplicate attachment. 
> 
> Is there a way to have RT create a new window when selecting 
> the attachment for viewing?
> 
> Thanks,
> Bruce
> 
> 
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> 
> Sign up 
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> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Developer and Administrator training is coming to LA, DC 
> and Frankfurt this spring and summer. 
> http://bestpractical.com/services/training.html
> 
> Sign up 
> early, as class space is limited. 
>