[rt-users] Speeding Up RT by Removing Code to Display File Sizes

[Jesse Vincent]

On Tue, Jun 22, 2004 at 03:30:39PM -0700, Jason Grigsby wrote:
> We've been battling RT speed issues on our server over the past couple 
> of months. We had one ticket that took almost three minutes to load 
> with 30 transactions on the ticket.

> One of our engineers found that removing the code that calculates the 
> file size of attachments and transactions significantly sped up our RT 
> installation. I've included his email to me below for reference.

Jason,

	What version of RT are you using? This is something we addressed
a couple revs of RT back in a somewhat less invasive way.

Best,
Jesse