[rt-users] Obfuscate data in a ticket

Russ Johnson russj at dimstar.net
Mon Jun 28 15:10:26 EDT 2004


Jesse Vincent wrote:

>
>On Mon, Jun 28, 2004 at 10:54:27AM -0700, Russ Johnson wrote:
>  
>
>>I have a customer that emailed some data to me, but now I want to 
>>obfuscate the data in the ticket.
>>
>>I'm running RT2.
>>
>>Is it possible to edit the content of a message in a ticket?
>>    
>>
>
>http://download.bestpractical.com/pub/rt/contrib/2.0/rt-addons/Censorware
>
That's just it. I don't want to remove the transaction or the ticket. I 
just want to edit one word.

 From the description, it appears that the tool you've suggested removes 
the whole transaction, and I'd rather not do that.

Russ



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