[rt-users] Overriding Precedence Header

Jesse Vincent jesse at bestpractical.com
Tue Jun 29 23:59:50 EDT 2004




On Tue, Jun 29, 2004 at 11:44:28PM -0400, Darren Nickerson wrote:
> Not sure if this has been covered yet (I'm a little late to this thread),
> but we've had several customers call us complaining that then never received
> correspondence from us. After some digging, it turns out their spam filters
> had interpreted the bulk precedence header as a sure sign that our
> correspondence was spam-tastic.

Right. Which is just wrong. When picking between "possibly get caught in
users' overzealous mail filters" and "get into mail loops with other
autoresponders", we chose the former. (We chose the default before
people really had spam filters, actually ;)   Precedence: bulk is the
closest we have to an internet standard for "I've been sent by a
machine. Machines should not autoreply to me."


> -Darren

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