[rt-users] Display more than 10 tickets.

Russ Roff rroff at stny.rr.com
Tue Mar 2 19:01:36 EST 2004


I'll defer to the veteran poster here.  My advise was based solely on the RT 3.0 manual, page 13, item 7 (as well as my configuration):

"7) Edit etc/RT_SiteConfig.pm in your RT installation directory, by specifying any values you need to change from the defaults. If RT_SiteConfig.pm is blank, start by copying the all the settings in RT_Config.pm."

Not trying to give bad advise.  My apologies.
Regards,

Russ

----- Original Message ----- 
From: "Phil Homewood" <pdh at snapgear.com>
To: "'RT users'" <rt-users at lists.fsck.com>
Sent: Tuesday, March 02, 2004 6:50 PM
Subject: Re: [rt-users] Display more than 10 tickets.


> Russ Roff wrote:
> > The RT_SiteConfig.pm file needs to be copied from RT_Config.pm (in the same
> > directory), then modified appropriately.  After modifications, restart
> > Apache for changes to take effect.
> 
> Please don't do that.
> 
> You should only copy the individual settings you wish to change
> into RT_SiteConfig, not the whole RT_Config.
> -- 
> Phil Homewood, Systems Janitor, http://www.SnapGear.com
> pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
> SnapGear - A CyberGuard Company
> _______________________________________________
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
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