[rt-users] Problem RT3 with Signatures and attachments

Adolfo Santiago mailbag at anothernet.com
Thu Mar 4 13:55:02 EST 2004


I experience the same problem, but with version 3.0.8.  I imagine this patch
will resolve it in that version as well?

Also, how do I apply patches?  All I need is a small pointer in the right
direction.  I'm the self-teaching type.

Thanks!

Chago

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Ruslan U.
> Zakirov
> Sent: Tuesday, March 02, 2004 8:39 AM
> To: HAM MI-IH / Torsten Brumm
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Problem RT3 with Signatures and attachments
>
>
> HAM MI-IH / Torsten Brumm wrote:
> > OK, i will hope someone with good perl knowledge reads this treat ;-)
> >
> > btw., Thanks for your help
>
> Take a patch :)
>
> >
> > Torsten
> >
> > -----Ursprungliche Nachricht-----
> > Von: Ruslan U. Zakirov [mailto:cubic at acronis.ru]
> > Gesendet: Dienstag, 2. Marz 2004 14:09
> > An: HAM MI-IH / Torsten Brumm
> > Cc: rt-users at lists.bestpractical.com
> > Betreff: Re: AW: AW: [rt-users] Problem RT3 with Signatures and
> > attachments
> >
> >
> > HAM MI-IH / Torsten Brumm wrote:
> >
> >>OK, so if i'm right, you also have this problem? This is not a bug, this
> >
> > is
> >
> >>a feature ;-)
> >>
> >>Any Idea for a solution?
> >
> > I can fix it, but have no time :) and big wish.
> > 		Ruslan.
> >
> >>Greetings
> >>
> >>Torsten
> >>
> >>-----Ursprungliche Nachricht-----
> >>Von: Ruslan U. Zakirov [mailto:cubic at acronis.ru]
> >>Gesendet: Dienstag, 2. Marz 2004 13:54
> >>An: HAM MI-IH / Torsten Brumm
> >>Cc: rt-users at lists.bestpractical.com
> >>Betreff: Re: AW: [rt-users] Problem RT3 with Signatures and attachments
> >>
> >>
> >>HAM MI-IH / Torsten Brumm wrote:
> >>
> >>
> >>>Hi Ruslan,
> >>>
> >>>ok, i have tried with apache restart, same problem.
> >>
> >>
> >>Sorry, i've checked reply for not create. Eh, it's bug.
> >>
> >>
> >>
> >>
> >>>Torsten
> >>>
> >>>-----Ursprungliche Nachricht-----
> >>>Von: Ruslan U. Zakirov [mailto:cubic at acronis.ru]
> >>>Gesendet: Dienstag, 2. Marz 2004 13:43
> >>>An: HAM MI-IH / Torsten Brumm
> >>>Cc: rt-users at lists.bestpractical.com
> >>>Betreff: Re: [rt-users] Problem RT3 with Signatures and attachments
> >>>
> >>>
> >>>HAM MI-IH / Torsten Brumm wrote:
> >>>
> >>>
> >>>
> >>>>Hi @ all,
> >>>>
> >>>>another problem with the RT 3.0.9.
> >>>>
> >>>>If i create a new ticket within the web interface and i
> attach one file,
> >>>
> >>>the
> >>>
> >>>
> >>>
> >>>>ticket is shown with one file and one signature.
> >>>>
> >>>>if i attach two files, the created ticket has two signatures,
> if i add 3
> >>>>files = 3 signatures and so on.
> >>>>
> >>>>Is this a bug or a misconfiguration at my site?
> >>>
> >>>I've got fresh 3.0.9 without overrides and everything is fine
> with this.
> >>>This was an issue until 3.0.6 or so, but was fixed. I think you got
> >>>local overrides of interface or did update wrong, may be
> apache restart.
> >>>
> >>>		Best regards. Ruslan.
> >>>
> >>>
> >>>
> >>>>Thanks
> >>>>
> >>>>Torsten
> >>>
> >>>
> >>
> >>_______________________________________________
> >>rt-users mailing list
> >>rt-users at lists.bestpractical.com
> >>http://lists.bestpractical.com/mailman/listinfo/rt-users
> >>
> >>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >
> >
> >
>
>





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