[rt-users] OnResolve NotifyOwner

Jim Goss jim.goss at privacyinc.com
Mon Mar 8 14:50:08 EST 2004


My bad...  forgot to mention I'm using RT3.0.8 on a Fedora system...

Thanks,

Jim Goss
Director of Network Operations
Privacy, Inc. 

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Jim Goss
> Sent: Monday, March 08, 2004 1:46 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] OnResolve NotifyOwner
> 
> 
> All,
> 
> I've set up a Scrip in one of my queues as OnResolve NotifyOwner with
a
> template I created.  Nothing custom - however it just isn't working.
I
> always get:
> 
> [Mon Mar  8 18:45:13 2004] [info]:
> <rt-3.0.8-221-895.12.6503079574066 at privacyinc.com>
>  No recipients found. Not sending.
>  (/opt/rt3/lib/RT/Action/SendEmail.pm:257)
> 
> I'm baffled, as this should be pretty straightforward behavior and I
> can't believe that if it was a bug I'm the only one who would see
it...
> 
> Thoughts?
> 
> Thanks,
> 
> Jim Goss
> Director of Network Operations
> Privacy, Inc.
> 
> 
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