AW: [rt-users] Qestion about custom fields and templates

Matthias Ludwig m.ludwig at drachenfels.de
Tue Mar 9 11:47:56 EST 2004


...it works. Thanks a lot
Matthias Ludwig

PS: have i missed the link to this cool wiki?  If not you shold consider to
link it on the
    documentation page ;-)


> -----Ursprungliche Nachricht-----
> Von: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]Im Auftrag von Andy
> Harrison
> Gesendet: Dienstag, 9. Marz 2004 16:57
> An: rt-users at lists.bestpractical.com
> Betreff: Re: [rt-users] Qestion about custom fields and templates
>
>
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> On Tue, 9 Mar 2004 16:04:53 +0100, Matthias Ludwig wrote
> Subject: "[rt-users] Qestion about custom fields and templates"
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> >  we now use RT 3.0.9 and want to include the contents of
> >  some custom fields in e.g. the AutoReply message on ticket creation.
> >  I found a way to include this content but i think there must be
> >  an easier way to do that. Since i am not a Perl guru any help
> >  is appreciated.
>
>
http://wiki.bestpractical.com/cgi-bin/index.cgi?AddCustomFieldsValuesToMail
>
> --
> Andy Harrison
> (full headers for details)
>
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