[rt-users] Severity codes

[Andy Lester]

I'm thinking of adding some sort of severity code to my RT3 install.
We're tracking programming defects.  

Something like "Pick one or more of these effects":

* User showstopper
* User gets error message as noise, but life goes on
* Throws crap in the error logs
* Corrupts data
* Makes sales reps call
* Is bad code, but still works

Anyone done something like this?  What severities did you use?  How did
it work out for you?

xoa


-- 
Andy Lester => andy at petdance.com => www.petdance.com => AIM:petdance