[rt-users] Debug scrip output

Bob.Conron at ap.ftid.com Bob.Conron at ap.ftid.com
Sun Mar 14 20:36:16 EST 2004





Hi all

I am trying to get the approval module going and my on create scrip does
not seem to be calling the template.

Is there any log output of the process I am not seeing anything in
/opt/rt3/log  ?

In our development queue we have created a scrip
Condition is On Create
Action is Create Tickets
Stage is Transaction Create
Template is ApprovalTemplate

Here is the ApprovalTemplate

===Create-Ticket:approval
Subject: Code review for {$Tickets{'Top'}->Subject}
Depended-On-By: {$Tickets{'Top'}->Id}
Refers-To:{$Tickets{'Top'}->Id}
Queue: Approvals
Type: Approval
Content: Ticket has been created that requires your approval.
ENDOFCONTENT

Thanks

Bob





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