[rt-users] Custom Condition (status and requestor email address)

[Todd Chapman]

It is:

$self->TicketObj->Requestors with an 's' on the end. There
can be more that one requestor. It returns an RT::Group
object that you have to cycle through and check each
member.

-Todd

On Mon, Mar 15, 2004 at 12:07:57PM +0100, Stefan Kornhuber wrote:
> Hello,
> 
> a script should be used when the ticket will be create and a special 
> email address is the requestor.
> 
> I used following custom condition, but it is buggy :-(.
> 
> return ($self->TransactionObj->Type eq 'Create' && 
> $self->TicketObj->Requestor->EmailAddress eq 'test at domain.com');
> 
> thankx for your help.
> Steve
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