[rt-users] RT 3.0.9, Apache2, and FastCGI problem...

[Michael S. Liebman]

At 06:01 PM 3/24/2004, Steve Wampler wrote:

>Now, when I start httpd, the httpd error_log file starts filling
>with the following message (repeated one per second, forever):
>-----------------------------------------------------------
>[Wed Mar 24 15:37:40 2004] [crit] (13)Permission denied: FastCGI: can't \
>     create server "/opt/rt3/bin/mason_handler.fcgi": bind() failed      \
>     [/etc/httpd/logs/fastcgi/362fab4db3d651b6d082c0358ebb4d83]
>-----------------------------------------------------------
[snip happens]

>As near as I can tell, the file permissions are fine, and
>running /opt/rt3/bin/mason_handler.fcgi as user apache by
>hand works just fine.

It's not the RT files that it can't access, it is the FastCgiIpcDir 
directory. It is trying to create temporary files. Make sure you set this 
directive. I don't have access to my RT installation at the moment and I 
forget if the user running Apache and/or the RT group need permissions to 
the directory. Be very restrictive with the permissions you set on this 
directory. There are serious security implications for the files stored in 
there. Do not set the mode to 777 as has been previously suggested.

If you can't work out the permissions, ping me tomorrow and I will check.

Michael

-- 
Michael S. Liebman                      m-liebman at northwestern.edu
                 http://msl521.freeshell.org/
"I have vision and the rest of the world wears bifocals."
        -Paul Newman in "Butch Cassidy & the Sundance Kid"