[rt-users] rt-mailgate will not create incoming tickets

Glen gstamnitz at neubus.com
Thu Mar 25 10:16:41 EST 2004


Here I ran rt-mailgate from the command line, first to http, which
apache redirects to 
https, so this error makes sense.

[root at support smrsh]# echo "This is a test message" | ./rt-mailgate
--queue=internal --action=comment --url=http://support.neubus.com
An Error Occurred
=================

301 Moved Permanently

      But this one is curious. We routinely access via https from a
browser all the time. Guess I will pursue the SSLeay error.

[root at support smrsh]# echo "This is a test message" | ./rt-mailgate
--queue=internal --action=comment --url=https://support.neubus.com
An Error Occurred
=================

501 Protocol scheme 'https' is not supported
(Crypt::SSLeay not installed)


On Wed, 2004-03-24 at 23:49, Phil Homewood wrote:

> Glen Stamnitz wrote:
> > to="|/etc/smrsh/rt-mailgate --queue Internal --action correspond --url
> > https://support.neubus.com/", ctladdr=<rt at support.neubus.com> (8/0),
> > delay=01:55:45, xdelay=00:00:00, mailer=prog, pri=211236, dsn=4.0.0,
> > stat=Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL
> 
> what happens if you invoke rt-mailgate by hand?
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