[rt-users] RTFM Article extraction problem - blank fields.

[Peter V. Metalnikov]

We use RT 3.0.6 and RTFM 2.0.3rc5 on our site and it works really great, but
article extraction feature in RTFM. Custom Fields are configured properly
(i.e. are TextSingle) and are available while selecting where to extract the
tickets postings, but after I submit the Extraction form I get a "Create a 
new article" form having all fields blank, i.e. nothing was extracted, and
no error messages displayed. Could anyone give me an advice on that?

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With respect,        |   IT-Specialist    |
Peter V. Metalnikov  | pete at mydropbox.com |