[rt-users] Help with Corresponds and reply

[Ruslan U. Zakirov]

Phillip Leremi wrote:
> i can finally create tickets via email  and i get an automatic responce 
> from rt with the ticket number but when i reply the message doesn't 
> reach  the requestor and the same thing when the ticket has been 
> resolved no message  the requestor doesn't get any reply.
> 

Look at $RT::NotifyActor config option. RT by default doesn't send any 
mails to actor of transaction. May be this is your problem?

Question moved to: http://wiki.bestpractical.com/cgi-bin/index.cgi?FAQ

		Best regards. Ruslan.