[rt-users] to: undisclosed recipients

Anne Ramey anner at blast.com
Mon Mar 29 10:11:18 EST 2004


Thanks, I found it, but how do I set
# RTAddressRegexp is used to make sure RT doesn't add itself as a 
ticket CC if
# the setting above is enabled.

Set($RTAddressRegexp , '^ops\@example.com$');

to more than 1 value?  I have 2 addresses that forward to different 
queues, and will soon have more.

Thanks,
Anne

On Mar 27, 2004, at 8:40 PM, Todd Chapman wrote:

> That's in the RT configuration file.
>
> On Fri, Mar 26, 2004 at 04:28:12PM -0500, Anne Ramey wrote:
>> If I just hit reply, everyone who originally was sent the request
>> doesn't get the reply because the to field says undisclosed 
>> recipients.
>>  Is there any way to have rt automatically cc: anyone cc'd on the
>> original mail. That is, is there anyway to make rt set the people cc:
>> field when the original mail is received?  It's not always practical 
>> to
>> do this by hand.
>>
>> I'm on linux.
>>
>> thanks,
>> Anne Ramey
>>
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.bestpractical.com
>> http://lists.bestpractical.com/mailman/listinfo/rt-users
>>
>> Have you read the FAQ? The RT FAQ Manager lives at 
>> http://fsck.com/rtfm
>>
Anne Ramey
Network Administrator
Blast Internet Services
919-545-2521  (800)-24-BLAST
http://www.blast.com




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