[rt-users] Re: $WebImagesURL????

[seph]

> This is what I have in my RT_SiteConfig.pm based on what I've read:
>
> $WebPath = "";
> $WebBaseURL = "http://xxx.xxx.com";
> $WebURL = $WebBaseURL . $WebPath . "/";
> $WebImagesURL = $WebURL."/NoAuth/images/";
> $LogoURL = $WebImagesURL."rt.jpg";
>
> I've set these every which way based on the docs and the list archives
> to no avail. One thing I've noticed when I look at the page source is
> that it shows something like this for the icons:
>
> href="http://xxx.xxx.com/rt/share/html/NoAuth/images//favicon.png"

weird, those settings certainly look fine, and offhand, I can't think
of anything else there might be. Did you stop and start apache?

> My second problem is that I can't send email and have RT create a
> ticket. Comments and correspondence work fine with email *after* the
> ticket has been created in the Web UI, but I can't send an email to
> rt at xxx.xxx.com and have it create a ticket. This is what I have in my
> aliases file, and I'm sending to rt at xxx.xxx.com to create the ticket.

Without MTA logs, it's awfully hard to guess... But, are you sure your
acl is correct? Create is different than Reply.

seph