[rt-users] on customfield changed

Todd Chapman rt at chaka.net
Wed Mar 31 08:48:21 EST 2004


if ($self->TransactionObj->Type eq "CustomField") {
    return(1);
}
  elsif ($self->TransactionObj->Type eq "Create" && $self->TicketObj->FirstCustomFieldValue("myField") {
    return(1);
} else {
    return(undef);
}


On Wed, Mar 31, 2004 at 02:42:12PM +0200, Robin Ericsson wrote:
> 
> I also have a scrip that looks for changes on the customfield, it looks
> like this:
> """
> if ($self->TransactionObj->Type eq "CustomField") {
>     return(1);
> } else {
>     return(undef);
> }
> """
> 
> The problem is that last one doesn't catch when setting the custom field
> upon ticket creation, and that is my question, how do I match the custom
> field value upon ticket creation?
> 
> 
> 
> regards
> Robin
> 
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