[rt-users] making url's active in tickets

Dave Dennis dmd at speakeasy.org
Wed Mar 31 15:55:42 EST 2004


Dear List,

When tickets are sent and the customer includes a url,
the url is appearing in the ticket as static text.

Is there a scrip or a configuration option to make those
links appear as linkable?

Thanks!

+-------------------------
+ Dave Dennis
+ Seattle, WA
+ dmd at speakeasy.org
+ http://www.dmdennis.com
+-------------------------



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