[rt-users] Performance problems

[Kogami, Bruce]

All,

We are having performance problems with RT. I have two separate RT systems. A production server running RT 3.0.9, mysql 3.23.58, perl 5.8.0, apache 1.3.29 and a test server running RT 3.0.10, mysql 4.0.18 and perl 5.8.4, apache 1.3.29. Both show the same problem.

When I start go to the RT help ticket site, I have no problem. Searching and looking at tickets are no problem. We start to have problems when either creating new tickets or modifying tickets. It might take up to a minute before the new ticket is created.

Has anyone run into this before? Is it a mysql problem? Apache problem?

Any help would be great.

Thanks,
Bruce


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