[rt-users] Only super-user can see something after logon to RT, no one else.

[Ruslan U. Zakirov]

David Michal wrote:
> Unfortonatelly other users are getting just blank page. They can see 
> nothing in their internet browser. Log files telling nothing about this. 
> In log files I can find some standard messages about new tickets, 
> sending mails etc. Log of Apache telling nothing important too. I just 
> can see that the browser is connected.
> Could be a problem that my RT is running inside chroot? (that's because 
> my other stable app is using older perl than RT).
Didn't play a lot with chroot env and also didn't see situation when one 
RT user can see WebUI, but another can't.

> I found other problem in RT. I have user name david.michal at rabatcr.cz 
> and I want to fill email address in RT. If I'm trying to fill 
> david.michal at rabatcr.cz as email address, then I'm getting message "bad 
> value in email address", if I'm trying to fill michal at rabatcr.cz as 
> email address then everything is ok. So should I understand that email 
> address must be different than user name?
It's confusing error mean: user allready exists. :) You have such user 
in unpriveleged group I think.

> I hope not, because I have all 
> users in LDAP directory and all user's names are the same as their email 
> address.
> But the problem with 'nothing in internet browser' is more important for 
> me. :(
> Thanks,
> David
> 
> 
> Ruslan U. Zakirov napsal(a):
> 
>> David Michal wrote:
>>
>>> Helo,
>>> I think I must have some mismatch in my RT's users rights settings. 
>>> When user with super-user rights login, then he can see everything on 
>>> RT. But if someone other is login to the RT then he is getting just 
>>> blank page.
>>
>>
>> Blank or RT layout with emptylists? 'blank page' is bad.
>> What do log files tell?
> 
> 
> 
> 
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