[rt-users] Bug (Showstopper?) in 3.0.11rc2?

Senoner Samuel Samuel.Senoner at eurac.edu
Wed May 19 09:01:41 EDT 2004


I looked at cvs and it seems that SelectOwner in /html/elements have not been changed for 3.0.11rc3...
The last change before the tagging to rc3 was in november 2003.

Thanks for your explanations

Samuel 

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Wednesday,19 May,2004 08:58
To: Dirk Pape
Cc: rt-users
Subject: Re: [rt-users] Bug (Showstopper?) in 3.0.11rc2?




On Wed, May 19, 2004 at 08:54:29AM +0200, Dirk Pape wrote:
> I found, that (since 3.0.11rc1) in the select box 
> (Elements/SelectOwner) which is shown on Ticket/Update and other 
> places to adjust the owner of a Ticket, only "Nobody" and "root" are shown.
> 
> Before this we could see all Users which have OwnTicket rights on that 
> ticket or on the queue the ticket is in.
> 
> Is this obseved on aother places or is this specific to our installation?

There was a change to SelectOwner that _should_ have improved performance by doing the right SQL query there, rather than the horrible misquery that we were doing with recent searchbuilder revs.  Just to be sure, what searchbuilder rev are you running?

Jesse
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