[rt-users] insecure dependency

Peter Jamriško peter.jamrisko at advantel.cz
Fri May 28 03:36:24 EDT 2004


Hi,

I have installed rt 3.0.10, apache 2-2.0.47, perl5.8.0, 
mod_fastcgi-2.4.2 on mandrake 9.1. The following error sometimes appears 
in /var/log/httpd/rterror.log:
It looks that autoreplay message (scrip 2) wasn't sent to the requestor.

[Thu May 27 19:48:57 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: [Thu May 27 17:48:57 2004] 
[error]: Scrip 2 died. - Insecure dependency in eval while running 
setgid at /usr/lib/perl5/site_perl/5.8.0/Text/Template.pm line 319.
[Thu May 27 19:48:57 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: Stack:
[Thu May 27 19:48:57 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/usr/lib/perl5/site_perl/5.8.0/Text/Template.pm:319]
[Thu May 27 19:48:57 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/Template_Overlay.pm:395]
[Thu May 27 19:48:57 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/Template_Overlay.pm:315]
[Thu May 27 19:48:57 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/Action/SendEmail.pm:210]
[Thu May 27 19:48:57 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/ScripAction_Overlay.pm:199]
[Thu May 27 19:48:57 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/Scrip_Overlay.pm:402]
[Thu May 27 19:48:57 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/Scrip_Overlay.pm:345]
[Thu May 27 19:48:59 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/Scrips_Overlay.pm:196]
[Thu May 27 19:48:59 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/Transaction_Overlay.pm:118]
[Thu May 27 19:48:59 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/Ticket_Overlay.pm:3810]
[Thu May 27 19:48:59 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/Ticket_Overlay.pm:629]
[Thu May 27 19:48:59 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/lib/RT/Interface/Email.pm:670]
[Thu May 27 19:48:59 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:   
[/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:31]
[Thu May 27 19:48:59 2004] [error] [client 192.168.6.3] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr:  
(/opt/rt3/lib/RT/Scrip_Overlay.pm:371)


This is part of /var/log/syslog:

May 27 19:48:56 fserver postfix/smtpd[3209]: connect from 
maingate.mydomain.tld[192.168.6.1]
May 27 19:48:56 fserver postfix/smtpd[3209]: DEFEF10051: 
client=maingate.mydomain.tld[192.168.6.1]
May 27 19:48:56 fserver postfix/cleanup[3213]: DEFEF10051: 
message-id=<41109-220045225162740705 at pc>
May 27 19:48:56 fserver postfix/nqmgr[1840]: DEFEF10051: 
from=<dxs at seznam.cz>, size=8975, nrcpt=1 (queue active)
May 27 19:48:56 fserver postfix/smtpd[3209]: disconnect from 
maingate.mydomain.tld[192.168.6.1]
May 27 19:48:57 fserver RT: Converting 'windows-1250' to 'utf-8' for 
text/plain -  
May 27 19:48:57 fserver RT: Guessed encoding: ascii 
May 27 19:48:57 fserver RT: Guessed encoding: ascii 
May 27 19:48:57 fserver RT: Scrip 2 died. - Insecure dependency in eval 
while running setgid at /usr/lib/perl5/site_perl/5.8.0/Text/Template.pm 
line 319.  Stack:   
[/usr/lib/perl5/site_perl/5.8.0/Text/Template.pm:319]   
[/opt/rt3/lib/RT/Template_Overlay.pm:395]   
[/opt/rt3/lib/RT/Template_Overlay.pm:315]   
[/opt/rt3/lib/RT/Action/SendEmail.pm:210]   
[/opt/rt3/lib/RT/ScripAction_Overlay.pm:199]   
[/opt/rt3/lib/RT/Scrip_Overlay.pm:402]   
[/opt/rt3/lib/RT/Scrip_Overlay.pm:345]   
[/opt/rt3/lib/RT/Scrips_Overlay.pm:196]   
[/opt/rt3/lib/RT/Transaction_Overlay.pm:118]   
[/opt/rt3/lib/RT/Ticket_Overlay.pm:3810]   
[/opt/rt3/lib/RT/Ticket_Overlay.pm:629]   
[/opt/rt3/lib/RT/Interface/Email.pm:670]   
[/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:31]  
(/opt/rt3/lib/RT/Scrip_Overlay.pm:371) 
May 27 19:48:58 fserver RT: 
<rt-3.0.10-345-1999.9.9586488733096 at mydomain.tld> #345/1999 - Scrip 3  
(/opt/rt3/lib/RT/Action/SendEmail.pm:92) 
May 27 19:48:58 fserver postfix/pickup[3207]: 7BD3F10053: uid=72 
from=<apache>
May 27 19:48:58 fserver postfix/cleanup[3213]: 7BD3F10053: 
message-id=<rt-3.0.10-345-1999.9.9586488733096 at mydomain.tld>
May 27 19:48:58 fserver RT: 
<rt-3.0.10-345-1999.9.9586488733096 at mydomain.tld> sent To:  Cc:  Bcc: 
callcenter at mydomain.tld (/opt/rt3/lib/RT/Action/SendEmail.pm:302) 
May 27 19:48:58 fserver postfix/nqmgr[1840]: 7BD3F10053: 
from=<apache at mydomain.tld>, size=8506, nrcpt=1 (queue active)
May 27 19:48:58 fserver postfix/smtp[3221]: 7BD3F10053: 
to=<callcenter at mydomain.tld>, relay=mydomain.tld[192.168.6.1], delay=0, 
status=sent (250 ok 1085680146 qp 10757)
May 27 19:48:58 fserver RT: 
<rt-3.0.10-345-1999.12.1724513236909 at mydomain.tld> #345/1999 - Scrip 16 
Notify Owner (/opt/rt3/lib/RT/Action/SendEmail.pm:92) 
May 27 19:48:59 fserver RT: 
<rt-3.0.10-345-1999.12.1724513236909 at mydomain.tld>  No recipients found. 
Not sending.  (/opt/rt3/lib/RT/Action/SendEmail.pm:257) 
May 27 19:48:59 fserver RT: Ticket 345 created in queue 'General' by 
dxs at seznam.cz (/opt/rt3/lib/RT/Ticket_Overlay.pm:640) 
May 27 19:48:59 fserver postfix/local[3217]: DEFEF10051: 
to=<info at fserver.mydomain.tld>, relay=local, delay=3, status=sent 
("|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url 
http://rt.mydomain.tld")

Maybe it relates to charset encoding or incorrect autoresponse template.

Thanks for any help.

Peter.












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