[rt-users] Fwd: Could not load a valid user

Ruslan U. Zakirov cubic at acronis.ru
Fri May 28 12:12:46 EDT 2004


IMHO 3.0.11 has fix exactly for this problem.

Anne Ramey wrote:
> I keep getting this on my new queue...but everyone does have right to 
> Create Ticket, Globally...have you ever seen this?
> 
> Anne
> 
> Begin forwarded message:
> 
>> From: supportus at rt.blast.com
>> Date: May 28, 2004 11:49:43 AM EDT
>> To: anner at blast.com
>> Subject: Could not load a valid user
>>
>> RT could not load a valid user, and RT's configuration does not allow
>> for the creation of a new user for your email.
>>
>> Your RT administrator needs to grant 'Everyone' the right 'CreateTicket'
>> for this queue.
>>
>>
>> Just waiting on a reply from jason
>>
>> Anne
>> On May 28, 2004, at 11:34 AM, Amy Dollison via RT wrote:
>>
>>>
>>> <URL: http://rt.blast.com:80/Ticket/Display.html?id=3421 >
>>>
>>> got it.
>>> a
>>>
>>> On May 28, 2004, at 11:22 AM, Anne Ramey via RT wrote:
>>>
>>>>
>>>> Fri May 28 11:22:10 2004: Request 3421 was acted upon.
>>>> Transaction: Ticket created by anner
>>>>        Queue: ALBD
>>>>      Subject: test --please reply
>>>>        Owner: Nobody
>>>>   Requestors: anner at blast.com
>>>>       Status: new
>>>>  Ticket <URL: http://rt.blast.com:80/Ticket/Display.html?id=3421 >
>>>>
>>>>
>>>> Testing albdbugs queue
>>>>
>>>> Anne Ramey
>>>> Network Administrator
>>>> Blast Internet Services
>>>> 919-545-2521  (800)-24-BLAST
>>>> http://www.blast.com
>>>>
>>>>
>>> __________________________________________________________
>>>
>>>   amy dollison : art director
>>>   blast : www.blast.com : 919.545.2548 : 800.24.BLAST
>>>
>>>
>>> Blast Internet Services __________________________________
>>>
>>>   Graphic Design : Custom Programming : Content Development
>>>   Multimedia : Content Management : Database Integration
>>>   Intranet Development : Access : OC12 Hosting/Co-location
>>>   Ecommerce : Legacy Integration : Application Development
>>>
>>> got it.
>>> a
>>>
>>> On May 28, 2004, at 11:22 AM, Anne Ramey via RT wrote:
>>>
>>>>
>>>> Fri May 28 11:22:10 2004: Request 3421 was acted upon.
>>>> Transaction: Ticket created by anner
>>>>        Queue: ALBD
>>>>      Subject: test --please reply
>>>>        Owner: Nobody
>>>>   Requestors: anner at blast.com
>>>>       Status: new
>>>>  Ticket <URL: http://rt.blast.com:80/Ticket/Display.html?id=3421 >
>>>>
>>>>
>>>> Testing albdbugs queue
>>>>
>>>> Anne Ramey
>>>> Network Administrator
>>>> Blast Internet Services
>>>> 919-545-2521  (800)-24-BLAST
>>>> http://www.blast.com
>>>>
>>>>
>>> __________________________________________________________
>>>
>>>  amy dollison : art director
>>>  blast : www.blast.com : 919.545.2548 : 800.24.BLAST
>>>
>>>
>>> Blast Internet Services __________________________________
>>>
>>>  Graphic Design : Custom Programming : Content Development
>>>  Multimedia : Content Management : Database Integration
>>>  Intranet Development : Access : OC12 Hosting/Co-location
>>>  Ecommerce : Legacy Integration : Application Development
>>>
>> Anne Ramey
>> Network Administrator
>> Blast Internet Services
>> 919-545-2521  (800)-24-BLAST
>> http://www.blast.com
>>
>>
> Anne Ramey
> Network Administrator
> Blast Internet Services
> 919-545-2521  (800)-24-BLAST
> http://www.blast.com
> 
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> 
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> 
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> 




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