[rt-users] Add Content to QuickCreate

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Fri Nov 5 14:05:38 EST 2004


I have found that, when using the QuickCreate portion of the index page, it 
isn't as functional as perhaps it could be.  It will allow you to create 
the ticket, however in order to add any information beyond a subject, you 
must still add it as a comment.  As a result, it isn't any faster to create 
the ticket there, rather than from /Ticket/Create.html

I'm having no luck trying to hammer it out on my own.  Any advice on the 
easiest way to add a content field to that section?

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati




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