[rt-users] SearchBuilder error when adding zipfile attachment (RT 3.2.2)

Matthew Cheale say_ten at multiplay.co.uk
Wed Nov 10 10:40:29 EST 2004


I thought that was a MySQL error myself.  It's trying to send a 2.5Mb+ packet to 
MySQL and MySQL is rejecting it.  This article should point you in the right 
direction perhaps?

http://www.mysql.com/news-and-events/newsletter/2003-08/a0000000216.html

Graham Dunn wrote:

> Jesse Vincent wrote:
> 
>>
>> On Tue, Nov 09, 2004 at 11:46:52AM -0500, Graham Dunn wrote:
>>  
>>
>>> The zip file is ~15 compressed html files, uncompressed ~33MB,
>>> compressed ~2.5MB.
>>>
>>> Is RT trying to uncompress them? Can this be avoided?
>>>   
>>
>>
>> Nope.
>>
>> max_allowed_packet is the key from that error.
>> i
>> http://wiki.bestpractical.com/index.cgi?FAQ
>>
>> Look for 'Attachments'
>>  
>>
> Ah-ha. Should know better than to rely only on google...
> 
> So was that a Nope, it's not trying to uncompress them, or nope, it 
> can't be avoided, or both?
> 
> Graham
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com

-- 
With regards,

Say_Ten


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