[rt-users] Re: rt-crontool notification problem

Andy Harrison aharrison at gmail.com
Mon Nov 15 20:47:20 EST 2004


On Mon, 15 Nov 2004 15:36:01 -0500, Andy Harrison <aharrison at gmail.com> wrote:
> -----------------------
> Subject: { Ticket->Id } unowned after 48 hours!
> RT-Send-Cc: address at example.com
> 
> The ticket { Ticket->Id } has been unowned for 2 days now.  Get busy.
> -----------------------

Not sure how this happened, but the template actually does have the
correct variable { $Ticket->id }, not as what shows up previously {
Ticket->Id }.  Bizarre alteration...

-- 
Andy Harrison



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