[rt-users] CLI malformed rt response
Jesse Vincent
jesse at bestpractical.com
Tue Nov 16 10:01:21 EST 2004
A user with only self-service access is trying to access RT.
On Tue, Nov 16, 2004 at 10:00:44AM -0500, Andy Harrison wrote:
> Whenever I try to use the bin/rt command line tool, it comes back with
> "rt: Malformed RT response from http://localhost."
>
> I tried modifying the file share/html/REST/1.0/search/ticket as suggested in
> http://lists.bestpractical.com/pipermail/rt-users/2004-October/026706.html
> but this didn't help.
>
> I've tried various commands like, rt ls "Priority > 5 and
> Status='new'" and rt ls -t user 34 but the result is always the same.
>
> The access_log shows:
> localhost - - [16/Nov/2004:09:46:46 -0500] "POST /REST/1.0/search/user
> HTTP/1.1" 200 4325
>
> No errors in error_log.
>
> The rt.log shows:
> [Tue Nov 16 14:46:46 2004] [info]: Successful login for root from
> 127.0.0.1 (/usr/local/rt3/share/html/autohandler:182)
>
> And the debug output:
>
> # rt ls -t user 34
> POST http://localhost/REST/1.0/search/user
> Content-Length: 203
> Content-Type: multipart/form-data; boundary=xYzZY
>
> --xYzZY
> Content-Disposition: form-data; name="query"
>
> 34
> --xYzZY
> Content-Disposition: form-data; name="user"
>
> root
> --xYzZY
> Content-Disposition: form-data; name="pass"
>
> xxxxxxxxxxxx
> --xYzZY--
> HTTP/1.1 200 OK
> Cache-Control: no-cache
> Connection: close
> Date: Tue, 16 Nov 2004 14:46:46 GMT
> Pragma: no-cache
> Server: Apache
> Content-Type: text/html; charset=utf-8
> Client-Date: Tue, 16 Nov 2004 14:46:46 GMT
> Client-Peer: 127.0.0.1:80
> Client-Response-Num: 1
> Client-Transfer-Encoding: chunked
> Link: <https://<mywebrthostname>/NoAuth/images/favicon.png>;
> rel="shortcut icon"; type="image/png"
> Link: </NoAuth/webrt.css>; rel="stylesheet"; type="text/css"
> Set-Cookie: RT_SID_<mywebrt.hostname>.80=xxxxxxxxsnipxxxxxxxxx; path=/
> Title:
>
> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
> "http://www.w3.org/TR/html4/loose.dtd">
> <HTML>
> <HEAD>
> <TITLE></TITLE>
>
> <link rel="shortcut icon"
> href="https://<mywebrthostname>/NoAuth/images/favicon.png"
> type="image/png">
> <link rel="stylesheet" href="/NoAuth/webrt.css" type="text/css">
> </HEAD>
> <BODY BGCOLOR="#ffffff"
> ONLOAD="
> var tmp = (document.getElementsByName('focus'));
> if (tmp.length > 0) tmp[tmp.length-1].focus();
> "
> >
> <table width="100%" border="0" cellspacing="0" cellpadding="0"
> bgcolor="#FFFFFF">
> <tr>
> <td colspan=2><a href="https://<mywebrthostname>"><img
> src="https://<mywebrthostname>/NoAuth/images/gwi.jpg" alt=""></a></td>
> <td> </td>
> <td> </td>
> <td width="50%" align="right">
> <SPAN STYLE="display: none"><A HREF="#skipnav">Skip Menu</A> |</SPAN>
> <A HREF="/SelfService/Prefs.html" >Preferences</A>
>
> <BR>
> Logged in as <b>root</b>
> </font>
> </td>
> </tr>
> </table>
>
>
> <table class="darkblue" border=0 cellspacing=0 cellpadding=0 width="100%">
> <th class="titlebox" align="left"><span class="rtname">RT for
> <mywebrthostname></span>
> </th>
> <span class="topactions">
> <td class="darkblueright">
> <FORM ACTION="/SelfService/Display.html"><input type=submit
> value="Goto ticket"> <input size=4 name=id></FORM>
>
> </td>
> </span>
> </table>
> <table border=0 cellspacing=0 cellpadding=0 width="100%" height="100%">
> <TR height="100%">
> <TD valign="top" width="140" class="blue">
> <ul class="topnav" >
> <li style="border-bottom: solid white 1px; padding-top: .25em;
> padding-bottom: .5em;"><A HREF="/SelfService/" style="font-size: 16;"
> class="topnav"
>
> accesskey='1'>Open tickets</A>
> <li style="border-bottom: solid white 1px; padding-top: .25em;
> padding-bottom: .5em;"><A HREF="/SelfService/Closed.html"
> style="font-size: 16;" class="topnav"
>
> accesskey='2'>Closed tickets</A>
> <li style="border-bottom: solid white 1px; padding-top: .25em;
> padding-bottom: .5em;"><A HREF="/SelfService/Create.html"
> style="font-size: 16;" class="topnav"
>
> accesskey='3'>New ticket</A>
> <li style="border-bottom: solid white 1px; padding-top: .25em;
> padding-bottom: .5em;"><A HREF="/SelfService/Prefs.html"
> style="font-size: 16;" class="topnav"
>
> accesskey='4'>Preferences</A>
> </ul>
>
>
>
> </TD>
> <td valign="top">
> <table width="100%" height="100%" border="0" cellpadding="0" cellspacing="0">
> <tr>
> <td class="blue" valign="top">
> <span class="title">RT Self Service</span>
> </td>
> </tr>
> <tr>
> <td class="blueright" valign="top">
> <span class="nav">
> </span>
> </td>
> </tr>
> <TR valign="top">
> <TD valign="top" width="100%" height="100%" class="mainbody" >
>
>
> <a name="skipnav" id="skipnav" accesskey="8"></a>
>
>
>
>
> <TABLE CLASS=""
> BGCOLOR="#336699"
> CELLSPACING=0
> BORDER=0
> WIDTH="100%"
> CELLPADDING="0">
>
> <TR>
> <TH
> style="color: #336699;"
> class="titlebox">
> <span class="titleboxtitle">
> <b>
> My open tickets</b>
> </span>
> </TH>
> <TH
> style="color: #336699;"
> class="titleboxright">
> <span class="titleboxright"> </span>
> </TH>
> </TR>
> <tr>
> <td bgcolor="#dddddd" colspan="2" class="">
>
> <TABLE BORDER=0 cellspacing=1 cellpadding=1 BGCOLOR="#eeeeee" WIDTH=100%>
> <TR>
> <TH>Subject</TH>
> <TH>Status</TH>
> <TH>Owner</TH>
> </TR>
> <TR>
> </TABLE>
> </TD>
> </TR>
> </TABLE>
>
>
>
>
>
> rt: Malformed RT response from http://localhost.
>
> Any ideas?
>
> --
> Andy Harrison
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
>
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