[rt-users] How to list unprivileged users?

Paul Williams paul.williams at uwex.edu
Wed Nov 17 10:03:32 EST 2004


We have Request Tracker 3.2.2 installed
on Redhat Linux AS 2.1

I think I don't understand the best way to handle
new users that the system automatically creates.

I finally realized that when a user who does not
have an account on the system makes a request it
does indeed create an account.  It just doesn't normally
display when you click on Users.

When I click on Users I see a list of privileged users.

The only way I discovered the added user was when I clicked
  on Include disabled users in search in the Users page.

Then it lists all users mixed together in the same list.

When I then click on that user, I can grant privileges to that
user, and give them a password but it then mixes it in with the other
privileged users.

Is there a way to just list users who are disabled?

Is there a way to list users who are more external to the system
and not internal?

For example, the default is to see a list of
privileged users.  Are there other kinds of lists of users, such
as unprivileged, etc?

If you assign a password to a user, is there a way to automatically
send them the username and password (I'm assuming that the
users email address is the username)?

paulw




More information about the rt-users mailing list